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Frequently Asked Questions

What paper do you print on?

All of our prints are printed on high quality matte stock. All unframed prints come in a mailer tube and will require framing.

We recommend to lay the print flat on a clean cloth or surface, using flat weights to help the print relax. Please also note that having a clean sheet in between the two will prevent smudges/scratches on the print.

What sizes do you offer?

We offer the following sizes online;

A0, A1, A2, A3, 50X70CM and 60X90CM

We also offer custom sizes, just get in touch with us and we are more than happy to send you a quote.

Do you offer framing services?

Yes we do, please visit here to see the products that we offer.

All frames are produced & manufactured in Australia. Please allow 2-4 weeks for delivery.

Where else can I get frames from?

You will find beautiful frames at the following stores:

A3 - Frenchknot, Spotlight, Officeworks, Reject Shop

A2 -  Frenchknot, Reject Shop, Officeworks

A1 - Officeworks, Spotlight

A0 - We recommend custom framing for this size.

50x70cm - Spotlight, IKEA,

60x90cm - IKEA, Reject Shop

Do you offer canvas?

Yes we do, please visit here to see the products that we offer.

All canvas prints are printed onto high-quality 360gsm canvas and then gallery wrapped onto a 3cm wooden frame ready for display or hanging.

If you do not see your favourite print offered in canvas on our website, please email us at info@lifeinink.com.au.

What is gallery wrapped canvas?

Gallery wrap is a method of stretching so that the canvas wraps around the sides of the stretcher bar and is secured to the back of the wooden frame.

How will my prints be packaged?

All prints are shipped in a durable cardboard mailing tube, with the prints safely wrapped inside with a protective layer to prevent any damage.

All framed prints and canvas prints are shipped wrapped within a protective box carton.

What is your returns policy?

As all items are custom made for our customers upon order, we are not able to provide a refund for change of mind or wrong size chosen.

In the event that a print has been damaged on the way to you, please email us within 24 hours upon receipt so that we can discuss an alternative with you.